Retail Innovation in 2020: What's Here to Stay?

See how companies are using technology to deliver on speed, convenience and reliability
Understand which retailers are using augmented reality (AR), virtual reality (VR) and touch-free commerce
Learn whether COVID-19 inspired retail concepts are likely to become permanent features in the retail landscape

The Coronavirus (COVID-19) pandemic has disrupted the retailing landscape globally. However, retailers' appetite for innovation has been impressive despite being confronted by a challenging environment.

In this white paper we spotlight fifteen global retail innovations in 2020, highlighting those likely to become permanent features in the global landscape. We look at new e-commerce tools and business models plus ways retailers are re-imagining retail spaces and creating meaningful engagements with customers.

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Using Retail Tech Innovation to Enhance the Customer Experience

As retailers and brands sought to stay connected with consumers, Euromonitor and the National Retail Federation offer insights as to where to make technological investments in the years ahead in this white paper.

Retail Innovation in 2020: What's Here to Stay?

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Using Retail Tech Innovation to Enhance the Customer Experience