Retail Innovation in 2020: What's Here to Stay?


Download now to:

  • See how companies are using technology to deliver on speed, convenience and reliability
  • Understand which retailers are using augmented reality (AR), virtual reality (VR) and touch-free commerce
  • Learn whether COVID-19 inspired retail concepts are likely to become permanent features in the retail landscape

The Coronavirus (COVID-19) pandemic has disrupted the retailing landscape globally. However, retailers' appetite for innovation has been impressive despite being confronted by a challenging environment.

In this white paper we spotlight fifteen global retail innovations in 2020, highlighting those likely to become permanent features in the global landscape. We look at new e-commerce tools and business models plus ways retailers are re-imagining retail spaces and creating meaningful engagements with customers.

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