Consumer systems is about smart technology, coupled with a shift in the way leading brands have started to think and act based on an understanding of consumer journeys and what is required to unlock additional value through technology.
Leading disruptors in the home and tech space will put the user at the heart of the consumer journey. Brands must act now in order to avoid being excluded from the consumer relationship.
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Our report identifies the trends that will define consumer behaviour and influence business strategies this year.