Retail in Transition: Capitalising on Future E-Commerce Opportunities

Download the slides and recording from this on-demand webinar!


Watch now to:

  • Understand how the retail environment has transformed and what’s next
  • Learn how the pandemic impacted online shopping behaviour
  • Pinpoint which technologies to invest in for the short-, mid- and long-term
  • Identify strategies to stand out from the competition and win in a digital-first era

For 72% of retail professionals, the COVID-19 pandemic accelerated their digital transformation by at least 1-2 years. One of the most overt shifts was the surge in e-commerce with online product sales growing by 26% in 2020.

This webinar will reveal the strongest obstacles and opportunities retailers and consumer brands will face this year, actionable steps to build a more resilient customer experience and how to futureproof your business.

Speaker1 Image

Michelle Evans

Senior Head of Digital Consumer Research

Euromonitor International

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